Outlook For Mac 2016 Cannot Log In

Fix authentication failed errors in Outlook 2016 on Mac.

Outlook For Mac 2016 Cannot Log Install
Outlook Cannot Log In

4th July, 20174th July, 2017

Outlook 2016 for Mac; In this article. Original KB number: 2648915. This article contains information about the compatibility of Microsoft Outlook for Mac and Apple iCloud. Outlook for Mac does not support Apple iCloud calendar (CalDAV) and contact (CardDAV) synchronization. Outlook for Mac does support iCloud Mail. Enter your email address and click Connect. Enter your name, email address, and password, and click Next. If prompted, enter your password again, then select OK Finish to start using your email account in Outlook. Outlook won't accept my password. When you access your email in Outlook 2016 for Mac the following error can occur: Mail could not be received at this time The server for account “example” returned the error “ AUTHENTICATIONFAILED Authentication failed.” Your username/password or security settings may be incorrect. Would you like to try re-entering your password?

Applies to: E-mail, Web Hosting

Difficulty:EasyTime needed:5 minutesRequired:Ecenica Email Settings, Outlook 2016 for Mac

Problem

When you access your email in Outlook 2016 for Mac the following error can occur:

Mail could not be received at this time The server for account “example” returned the error “[AUTHENTICATIONFAILED] Authentication failed..” Your username/password or security settings may be incorrect. Would you like to try re-entering your password?

Symptom

When you open or send and receive email from Outlook 2016 for Mac the error is shown.

Cause

Outlook 2016 cannot connect your email account because the username or password it is using is incorrect.

Resolution

Check your email password is correct and you are using your full email address, for example. info@example.com, for the username in your Outlook 2016 settings.