You are quite right (my bad) the not allowed mm#6 message means your phone has been reported lost or stolen. Can I just confirm that this was a brand new phone that you bought directly from Vodafone? If it was, the eForum Team would need to take a look into the issue for you. I have a similar problem. Samsung A5 with black screen. The screen will not unlock with the finger print access or my best guess at passcode. I have been able to ring it from 'Find my Phone' but there doesnt appear to be an option to unlock the phone. PLease help, i cant recover my contacts or photos! Keep in mind, Unlocking a Samsung phone is 100% Legal. It does NOT void your warranty, contract or affect the plan you currently have. Get Your Samsung Phone Unlocked Unlock all Samsung Galaxy Devices Including: Samsung Galaxy S10 Samsung Galaxy S10+ Samsung Galaxy S10E Samsung Galaxy S10 5G Samsung Galaxy S9+ Samsung Galaxy S9 Samsung Galaxy S8. When you get your phone, switch the SIM card, and make a call. If your device is tethered to another carrier. You will get the error “Phone Not Allowed: MM#6 Error.” This error means that you are trying to use a phone tethered to another carrier.
Mobile handsets are sometimes 'locked' to the network from which the handset is purchased. This means the handset will usually only work when used with that particular provider.
If you want to switch to a different provider but keep your existing handset, you may need to get it unlocked.
You may also need to get your handset unlocked if you want to use a local SIM card in your handset when travelling abroad to avoid roaming charges.
Handset locking policies can differ from provider to provider or can depend on the type of device and package being sold to you.
For example, all of EE’s and BT Mobile's, and most of Vodafone’s handsets are sold locked to their networks. Tesco Mobile also locks most of its pay-as-you-go handsets and some of its pay monthly handsets. Sky's, Three’s, Virgin Mobile's and O2's handsets are sold unlocked.
You can find out whether your handset is locked by asking your mobile phone provider, or by trying a different network SIM card in it.
If you get a message that indicates there is a problem and you cannot make calls, it's possible that your phone may be locked.
If your handset is locked you can ask your provider to unlock it for you. Phones reported as lost or stolen will not be unlocked.
Mobile providers have different policies and processes for unlocking phones. For example, some will only unlock your mobile phone after a certain period of time has passed and will charge a fee, while some will unlock your phone at any time for free. If you are on a pay monthly contract and are outside your minimum contract period, most providers will unlock your phone for free.
Some handsets can be unlocked relatively quickly. For other handsets, unlocking may take longer, particularly if your provider has to contact the handset manufacturer to get the unlocking code.
Details of your provider’s handset unlocking procedure will usually be available on their website.
What if I am no longer with my provider?
You may wish to unlock your handset after you have left your provider. Most providers offer this service. as long as the request to unlock is made by the former account holder of the handset. Check your provider's website or speak to their customer service team to find out the process you need to follow.
Mobile handsets are sometimes 'locked' to the network from which the handset is purchased. This means the handset will usually only work when used with that particular provider.
If you want to switch to a different provider but keep your existing handset, you may need to get it unlocked.
You may also need to get your handset unlocked if you want to use a local SIM card in your handset when travelling abroad to avoid roaming charges.
Handset locking policies can differ from provider to provider or can depend on the type of device and package being sold to you.
For example, all of EE’s and BT Mobile's, and most of Vodafone’s handsets are sold locked to their networks. Tesco Mobile also locks most of its pay-as-you-go handsets and some of its pay monthly handsets. Sky's, Three’s, Virgin Mobile's and O2's handsets are sold unlocked.
You can find out whether your handset is locked by asking your mobile phone provider, or by trying a different network SIM card in it.
If you get a message that indicates there is a problem and you cannot make calls, it's possible that your phone may be locked.
If your handset is locked you can ask your provider to unlock it for you. Phones reported as lost or stolen will not be unlocked.
Mobile providers have different policies and processes for unlocking phones. For example, some will only unlock your mobile phone after a certain period of time has passed and will charge a fee, while some will unlock your phone at any time for free. If you are on a pay monthly contract and are outside your minimum contract period, most providers will unlock your phone for free.
Some handsets can be unlocked relatively quickly. For other handsets, unlocking may take longer, particularly if your provider has to contact the handset manufacturer to get the unlocking code.
Details of your provider’s handset unlocking procedure will usually be available on their website.
What if I am no longer with my provider?
Phone Not Allowed Mm6 Unlocked
You may wish to unlock your handset after you have left your provider. Most providers offer this service. as long as the request to unlock is made by the former account holder of the handset. Check your provider's website or speak to their customer service team to find out the process you need to follow.